E-learning for the legal & insurance sectors

Clients love lawyers who write well, who speak their language and who give clear advice. This course covers some simple techniques you can use to make your writing more reader-friendly. We’re all creatures of habit and changing the way you write isn’t always easy. But if you follow the techniques we recommend then you will write faster and more effectively. The topics we cover include: Planning Writing paragraphs Writing sentences Tone of voice Course length - 2 hours Read more

Long gone are the days when  legal secretaries were typists and message takers; they now play a key role in the management and development of client relationships that are fundamental to the success of a firm. So we teamed up with one of the world’s largest law firms to produce an e-learning course exclusively for legal secretaries. The course has four modules ranging from what is expected when working with fee-earners, to tips on how to get action when sending emails. Read more

This immersive e-learning course takes you through a corporate negotiation for the purchase of a company.  You play the role of the purchaser’s solicitor and work through preparing for, and then conducting the negotiation with the vendor’s solicitor. You receive feedback based on the choices you make as you work through the negotiation.   The course will test your attention to detail and your strategic approach, while providing tools to help you prepare for a corporate negotiation and teaching you negotiation theory and terminology. Content Interactive scenario Negotiation practice Feedback Downloads - Negotiation planner and tips Read more

This course provides an overview of court procedure on the Fast Track and the Intermediate Track in County Court civil claims under CPR Part 7.  The course covers non-injury claims issued on or after 1 October 2023 and injury cases where the cause of action arose on or after 1 October 2023. It covers the steps in a case from issue to preparation for trial and looks at when you should start preparing for each step. Duration: 45 mins Topics covered: Pre-action How claims are started Responding to a claim Allocation and the Directions Questionnaire Directions Preparing for trial When to start preparing Post-course quiz - test your knowledge Read more

This course provides an overview of the court procedure in County Court civil claims under CPR Part 7 for claims issued before 1 October 2023. It covers the steps in a case from issue to preparation for trial and looks at when you should start preparing for each step. Duration: 45 mins Topics covered: Pre-action How claims are started Responding to a claim Allocation and the Directions Questionnaire Directions Preparing for trial When to start preparing Post-course quiz - test your knowledge Read more

This Critical Thinking e-learning course is divided into five modules which explore some of the shortcuts that our brains have evolved over millenia in order to conserve energy and time.  It explains where they come from, why the brain likes them, recognises their strengths, and importantly, shows where they are vulnerable to error. Each e-learning module provides tools and techniques to help you avoid thinking traps and improve your critical thinking.  You can download PDFs with a reminder of the tools. At the end of the modules there are scenarios for you to practise applying the tools.  Duration: 3 hours MODULES Confirmation Bias explores five strands of bias and provides tools to help recognise and avoid them. The Influence of Others looks at two of the more important ways in which the behaviour of others can influence us. Developing Expert Judgement covers how to develop your unconscious thinking in a positive way, including assessing the reliability of your own judgement and that of others. Easy v Strategic Thinking looks at how to think more critically about the purpose and outcome of our work. Our brains seek thinking shortcuts to conserve energy. These create a particular challenge when we are asked to think strategically and identify the outcomes which will be of most value to clients. Detecting Lies & Misinformation examines our cognitive bias towards believing people and information. We take a practical look at how to evaluate information, and the source of that information, to help sift the reliable from the unreliable. Read more